Effective Date: 16 Aug 2025
At Ansh Ambulance, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us when using our ambulance and medical support services in Lucknow and nearby areas.
1. Information We Collect
We may collect the following types of information:
- Personal Details: Name, phone number, email address, and residential address
- Medical Information: Patient health details necessary for providing ambulance or medical support
- Booking Details: Service type, pickup and drop locations, date, and time of service
- Payment Information: Transaction details for service payments (Note: We do not store your card/bank details)
2. How We Use Your Information
We use your information to:
- Process and confirm service bookings
- Provide medical assistance and ambulance transport
- Communicate service updates and emergency information
- Improve our services and customer experience
- Comply with legal and regulatory requirements
3. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share your information only with:
- Medical professionals involved in your care
- Our authorised staff for service coordination
- Law enforcement agencies, if required by law
4. Data Security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, or misuse. While we strive to safeguard your data, no method of transmission over the Internet or storage is completely secure.
5. Cookies & Website Tracking
If you visit our website, we may use cookies to improve user experience, analyse traffic, and personalise content. You can disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate data
- Request deletion of your data (subject to legal obligations)
7. Contact Us
For questions or concerns about this Privacy Policy, please contact:
Ansh Ambulance
📍 Lucknow, Uttar Pradesh, India
📞 +91-8299213647
📧 bhardwajashish144@gmail.com